Does psychological distance and religiosity influence fraudulent customer behaviour?
نویسندگان
چکیده
Online businesses incur significant losses because of fraudulent customer behaviour. This study investigates the factors motivating intention on eBay. A conceptual framework is developed that extends theory planned behaviour with religiosity factors, social detection risk, ethical judgement, and moderating factor perceived psychological distance. quantitative methodology adopted collects data from 450 respondents. Covariance-based structural equation modelling used to analyse proposed hypotheses. Results reveal intrinsic extrinsic religiously negatively influences attitude towards Attitude, subjective norms, behavioural control positively influence intentions, while judgement impacts it. Psychological distance strengthened relationship between attitude, control, intentions Additionally, association fraud was weaker for individuals higher The contributes literature provides insights online cyber security developers into strategies can be combat this growing threat.
منابع مشابه
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ژورنال
عنوان ژورنال: International Journal of Consumer Studies
سال: 2022
ISSN: ['1470-6431', '1470-6423']
DOI: https://doi.org/10.1111/ijcs.12773